So, who are Server Support Specialits, and how are they different than our current computer consulting company?
Computer support can be done by any cheap tech with 3 years experienced. Incredible server support requires a much more reliable, and capable support team with specific server knowledge for maintaining and troubleshooting for 100% uptime.
We were meeting people on a daily basis who would say one of their business problems was slow tech support and too many server crashes. In my humble opinion, even server crash that could have been prevented, is Too Many Server Crashes!!
And thus, Server Support Specialist was opened, to focus on your servers health first, and workstation and user issues only second.
“A good day is not when there are no server crashes, a good day is when all users at all clients have the full technology support they need to be most successful.”
While most of our companies use our server and network support in Manhattan, Brooklyn, Queens and Long Island, we support the New York Tri state area on site and all other locations.